I've given up using Amazon, and so have all my family back east. It's just too hard to know what you're getting or if you're getting scammed. We're just one s

I've given up using Amazon, and so have all my family back east. It's just too hard to know what you're getting or if you're getting scammed. We're just one small family worth of lost customers who used to use their service a lot, but how long until they lose a significant fraction of their base?