3 ms·
I am simply writing the words of the people who deliver the on-line goods. EDIT: My point was that Fresh is addictive. Not the words I hear each day. Amazon
by losteverything 10y ago
I am simply writing the words of the people who deliver the on-line goods.
EDIT: My point was that Fresh is addictive. Not the words I hear each day. Amazon Prime is addictive. And Fresh is too. There are some real quality problems Fresh has to solve w.r.t. delivery. They have to match their parcel perfection where virtially never the contents are damaged (their cardboard is outstanding). But those green 'things' simply rip, tear, turn over, and are expected to be reused. Once people start Fresh they seem to keep it going, from what I have seen.
Standing in our office each day the conversation is NOT about the convenience whatsoever. I toned down the language, in fact.
When a person gets a roll of paper towels or a case of soda or diapers it is the same thing: Or a car seat or a snow blower or dog food (especially dog food) anything that used to be picked up at a store. Nobody says, "Wow, look at this great service we provide our patrons. I am so glad we deliver things they use to buy at Walmart." No way. If you think that you have never been in a delivery job for your entire life.
We don't get paid any more to delivery the new on-line goods. Not one cent more. Fresh has some additional requirements that make them a really awful delivery.
I would not call you lazy, but 75% or more of my office would. Actually I have never heard one person ever say a positive thing about delivering stuff people can get themselves at a store.
If you think your delivery person (USP, USPS, FEDEX Ground) is ambivalent then think again. Perhaps they are pleased there is more business, but they also deserve to earn more for the increase in parcel delivery.
I speak from an insiders view.
Oh - and no carrier will admit this because it may impact their holiday tip.