This issue shouldn't be of "data entry", the IP should have been registered by software not someone typing it using a number pad; what this tells me is that the

This issue shouldn't be of "data entry", the IP should have been registered by software not someone typing it using a number pad; what this tells me is that they don't have the most basic safety checks in order to avoid mistakes; I bet part of the problem is that they are more likely to use their gov funds in new patrol cars than in proper TDD software.