So far incidents like these are rare. We won't stop selling drm-free e-books and our sales have gone up every year for the last 20 years. This is clearly a prob

So far incidents like these are rare. We won't stop selling drm-free e-books and our sales have gone up every year for the last 20 years. This is clearly a problem that needs to be solved and with enough attention paid to it by consumers I have to believe that Amazon will begin to do something about it. At least I hope so.