This seems more like promotional material than something to rely upon. Did your contract promise time to response, with or without carve-out for US business ho

This seems more like promotional material than something to rely upon. Did your contract promise time to response, with or without carve-out for US business hours? "Emergency" and "email" are not terms that frequently dwell in intimate proximity. It's not my intent to apologize for Braintree, about whom I know virtually nothing.