3 ms·
> Hopefully we will soon live in a world where manufacturers are obligated to get good reviews five and ten years after their appliance is sold. I don't know o
by ctrl-j 10y ago
> Hopefully we will soon live in a world where manufacturers are obligated to get good reviews five and ten years after their appliance is sold.
I don't know of a product I have recently bought that is the same model that was sold 5-10 years ago. When I'm looking up a product to buy, I look for the model I'm intending to buy. Likewise, when I'm asked for a review, it's from a product the company is currently marketing.
I focus my dollars on companies with better customer service records, but beyond that, how should I "encourage" companies that build things to last? Especially when few companies build with that mentality?
Even typical "built-to-last" brands like craftsman and kitchen-aid can no longer be trusted to not fall apart. The only thing I can think to really kick-start better quality, is to enforce mandatory a 5-year (or 10-year?) warranty.