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Disclaimer: I work for Miele, but in the IT department. It is not really a rumor per se, I'd say - the internal idea at Miele is that the stuff should last 15 t
by cyxxon 10y ago
Disclaimer: I work for Miele, but in the IT department. It is not really a rumor per se, I'd say - the internal idea at Miele is that the stuff should last 15 to 20 years with normal use. So of course it can break after 8 years, everything can, but it shouldn't - that's why Miele sells service certificates (extended manufacturer warranty) for 10 years etc.
- Tepix 10y agoI wonder how much more expensive an appliance would have to be if it were made to last as long as possible (within reason). I think there's a market for a "heirloom" edition that costs 40% more and has a 20 year warranty.
- reitanqild 10y agothat's why Miele sells service certificates (extended manufacturer warranty) for 10 years etc. Win-win it seems? Miele has a reason to optimize for long life, customer has a basic expectation of a long device life time and a possibility to buy peace of mind?
- fnordfnordfnord 10y agoThe only thing I'm unhappy with about our Miele dishwasher is that I was told if I installed it myself, that Miele wouldn't honor the warranty. We're kind rural, and there's no local Miele dealer. I almost bought another brand instead.