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This still fundamentally misses a key point: AWS operates on a huge scale. Mindbogglingly huge, in fact. What you see as an outage, AWS might be aware of it
by Twirrim 10y ago
This still fundamentally misses a key point:
AWS operates on a huge scale. Mindbogglingly huge, in fact.
What you see as an outage, AWS might be aware of it being a single rack in a single AZ. One single rack out of hundreds of thousands in a single AZ doesn't constitute an outage, and affects such a tiny percentage of customers that there is absolutely no logical reason why they'd update their service status dashboard.
Despite all the redundancy built in to the system and all the protections they can manage, these incidents are a common event, just by nature of the sheer scale that AWS is operating at.
If AWS was to start surfacing these on their status page it would essentially never leave Green-I state, except to occasionally dip in to Yellow or Red.
Things that you, and I, with smaller infrastructures would think about as being one in a million, or even one in a billion odds of them happening, are an absolute certainty on their scale. To give context, 3 years ago S3 announced they'd passed the 2 trillion object territory, after having hit the 1 trillion object mark 4 years ago.
- hueving 10y ago>and affects such a tiny percentage of customers that there is absolutely no logical reason why they'd update their service status dashboard. Tell that to the customers that experienced the outage. Look, if you don't want to show a global status page, at least give customers their own status page that is sensitive to outages for the equipment holding their data/instances. When an airline experiences a single flight cancellation, they don't notify everyone in the world, but they certainly notify the people that are on that specific flight. This is just a cop-out for hoping to upset as few customers as possible by hiding the fact that their service went out.
- Twirrim 10y agoThat's what the Personal Health Dashboard is trying to do: https://phd.aws.amazon.com https://phd.aws.amazon.com