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In the cases where I've had a sub-par experience with Uber in the past, I've had the opposite experience. Giving a poor rating for the trip triggered a response
by alex_anglin 10y ago
In the cases where I've had a sub-par experience with Uber in the past, I've had the opposite experience. Giving a poor rating for the trip triggered a response from a Uber employee who resolved the complaint. This was quite a while ago, so things may have changed and YMMV.