This is why I am always polite when I have to deal with customer service, the guy at the drive-thru, anything like that. The general public is (generally, heh)

This is why I am always polite when I have to deal with customer service, the guy at the drive-thru, anything like that. The general public is (generally, heh) self-entitled and abusive, so a polite tone and a smile can go a long way.