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If the email was nice (no profanities, thank you or something) we will just give it free - just keep it simple. The point I'm trying to make here is that offer
by tlogan 10y ago
If the email was nice (no profanities, thank you or something) we will just give it free - just keep it simple.
The point I'm trying to make here is that offering something cheaper via webpage will attract wrong type of people (patio11 calls them pathological customers).
I think there was also 37signals post about why they do not offer discounts for students or similar.
In short, just keep it simple as Veen said: If I offer a service or product to what I assume are reasonable, rational, intelligent human beings, the deal is this: you pay me what I ask and you get the service I'm offering at that price.
- mirimir 10y agoYes, that's fair enough. But the point is that there are people who would pay you, but can't do so using credit cards. That's pretty common in parts of Africa, Middle East, etc.
- tlogan 10y agoSure - as you probably know if run a SaaS business you will be receiving requests for users wanting to pay using alternate methods (Orange payment, invoices, bitcoin, onecoin, etc.). But not via this email: these were normal support requests.