> When you have an incident, especially something that hurts your customers Beyond just a service outage, you come clean, fast, and as completely transparent as

> When you have an incident, especially something that hurts your customers Beyond just a service outage, you come clean, fast, and as completely transparent as possible. Isn't that precisely what they are doing here? This looks to me like a case of a company doing an excellent job of clearly communicating about an incident, at least from the point where the post was first published.