I'm going to guess they looked at things and found that 80% of the ratings were either 5 stars or 1 star. (edit - not that this is a good thing.. I'm guessing t

I'm going to guess they looked at things and found that 80% of the ratings were either 5 stars or 1 star. (edit - not that this is a good thing.. I'm guessing they could have carved out the 2-4 star ratings and did its own data analysis that probably provided much more nuanced information)