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Had an interesting experience when I went to the pricing page for Segment - Had a little sales guy pop up in the lower right corner asking "Would (my enterprise

Had an interesting experience when I went to the pricing page for Segment - Had a little sales guy pop up in the lower right corner asking "Would (my enterprise employer name) like to know if you qualify for a volume discount?" I only recently started working (and web browsing) from an enterprise network, so maybe this has been done before, but it's my first time seeing it and I thought it was really interesting. Edit: To be clear, I'm not intrigued at the little guy himself, I'm intrigued at how personalized it was.

ropiku 10y ago
I don't get it right now but it's possible that is Intercom (chat) with data from Clearbit (https://clearbit.com/reveal https://clearbit.com/reveal).
- davidlumley 10y ago
  Close! It's Drift (drift.com), not Intercom.
  - dcancel 10y ago
    Thanks David. You're right it's Drift. I'm the CEO. Love working with Segment, Mixpanel, Clearbit and other great companies to deliver a personalized experience on their sites like in this example.
    - dcancel 10y ago
      We just published an article on how Segment doubled their sales using Drift. Here's all the details on how it works: https://blog.drift.com/segment-case-study/ https://blog.drift.com/segment-case-study/
kornish 10y ago
Did the box have a "Powered by x" statement anywhere? Would be curious to know if it's Intercom or something else.
- burntwater 10y ago
  Don't see anything like that. Graphically it's seamlessly integrated into the website. I went back and clicked on it this time and it then says "Our scoring models shows (company name) could be a good fit for our business plan. Want to schedule time to learn more?"
- dcancel 10y ago
  It's Drift (www.drift.com). I'm the CEO. We work closely with Segment and others including Clearbit to personalize the experience.
gyu 10y ago
Built it using Drift, Clearbit and Madkudu. Challenge: there's a race condition because the enrichment & scoring takes a little while, but the chat widget checks the drift database at the same time. Source: I'm part of the team who built this @Segment

ropiku 10y ago

I don't get it right now but it's possible that is Intercom (chat) with data from Clearbit (https://clearbit.com/reveal https://clearbit.com/reveal).

davidlumley 10y ago
Close! It's Drift (drift.com), not Intercom.
- dcancel 10y ago
  Thanks David. You're right it's Drift. I'm the CEO. Love working with Segment, Mixpanel, Clearbit and other great companies to deliver a personalized experience on their sites like in this example.
  - dcancel 10y ago
    We just published an article on how Segment doubled their sales using Drift. Here's all the details on how it works: https://blog.drift.com/segment-case-study/ https://blog.drift.com/segment-case-study/

kornish 10y ago

Did the box have a "Powered by x" statement anywhere? Would be curious to know if it's Intercom or something else.

burntwater 10y ago
Don't see anything like that. Graphically it's seamlessly integrated into the website. I went back and clicked on it this time and it then says "Our scoring models shows (company name) could be a good fit for our business plan. Want to schedule time to learn more?"
dcancel 10y ago
It's Drift (www.drift.com). I'm the CEO. We work closely with Segment and others including Clearbit to personalize the experience.

gyu 10y ago

Built it using Drift, Clearbit and Madkudu. Challenge: there's a race condition because the enrichment & scoring takes a little while, but the chat widget checks the drift database at the same time. Source: I'm part of the team who built this @Segment