1) It really depends on your AI and its goal. If the goal of the AI was to summarize human opinions, then the current approach is fine. What isn't working is th

1) It really depends on your AI and its goal. If the goal of the AI was to summarize human opinions, then the current approach is fine. What isn't working is that it's doing one thing (here is the answer of some people on the internet) and presenting it as something else (here is the answer). Plus, there are ways to put some bounds of confidence on an algorithmic prediction, and I don't see why they are not displayed along with the answer that was generated. 2) It relates to point 1, but the real solution would be that Google admits "I don't know/it depends" when the confidence is under some threshold.