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Ah, gotcha. Yeah, it makes sense to avoid synchronously turning away data as that does defeat the point of the product. And the cost for rejecting false negativ
by kornish 10y ago
Ah, gotcha. Yeah, it makes sense to avoid synchronously turning away data as that does defeat the point of the product. And the cost for rejecting false negatives is high because the moment when a client is receiving lots of data is when it's most important for them to store it.
If you don't mind answering: for your warehouse offering, do you pull data from some services (e.g. Zendesk, SFDC), have them push it to you (which is what I interpreted your "downstream partners" comment to mean – though perhaps those are "upstream partners"), or a mix of both?
- rbranson 10y agoFor downstream partners I mean data flows from user -> Segment -> partner. Event data is ingested through our API & SDKs, and this is fed to partner's APIs. For Cloud Sources, generally data is pulled from partners using their public APIs at an interval and pushed to customer warehouses in batches. In a few special cases partners push data to our APIs.