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How bad is this? Seems like they have offline mode. Do their customers know how to use this? What's the chance for increased fraudulent swipes?
by joez 10y ago
How bad is this?
Seems like they have offline mode. Do their customers know how to use this? What's the chance for increased fraudulent swipes?
- kayfox 10y agoOffline mode is only available if your already logged in.
- danielhooper 10y agoAFAIK offline mode only works if you have successfully completed a non-offline transaction within the last 24 hours.
- zitterbewegung 10y agoAccording to the docs on offline mode if the card is declined for any reason you as the merchant is on the hook. And those payments will attempt to process when their service is restored .
- cypherpunks01 10y agoIf you swipe a card and their backend errors out or is unreachable, it does prompt you to switch to offline mode (as long as you're already logged in and have taken online transactions recently). If a customer knows the payment processor is offline, they can use an invalid card and it will appear to go through. Merchant will be stuck with the liability after the transaction is later sent and declined.
- Philip_with1L 10y agoOffline mode is great for when the shops WiFi or local provider is having connectivity issues. The Square software and reader queue card swipes and transactions along with tip and receipt information until a connection is reestablished. You can just keep ringing people up. Today, we went into offline mode automatically and processed a few transactions. Then our app was forcibly logged out of Square service and we couldn't get back in to continue in offline mode.