Because they're exaggerating to put pressure on Uber to give them a better deal. Everyone does this. Waiters, union workers, teachers, actors, firefighters, etc

Because they're exaggerating to put pressure on Uber to give them a better deal. Everyone does this. Waiters, union workers, teachers, actors, firefighters, etc. Complaining makes you feel good and has a small chance of making things better for yourself. Why not do it more.