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I just picked up my Model X after a week in the shop. They weren't able to finish all of the work, because "we are busy this time of year." They told me to brin
by CptJamesCook 10y ago
I just picked up my Model X after a week in the shop. They weren't able to finish all of the work, because "we are busy this time of year." They told me to bring it back in April.
In about a year of ownership, this is the 3rd time I've lost the car for about a week. I probably should have brought it to the shop 3-4 other times, but I let the issues build up.
They've had to replace all sorts of parts on my car, including the entire driver's seat. Even basic stuff like my phone playing audio doesn't work half the time. The driver's side wing mirror quit opening. I've had to reboot the car 10+ times in order for the dashboard display to work. The gull wing door opened into a ceiling and left a scratch. The hood opened into a ceiling and left a scratch. My windows have quit going up three times. Most of the trim / sealing / etc is coming off, misaligned, etc. I probably sit here and think of 10 more problems.
Anyway, I knew I was buying a v 0.1 car and I’m generally happy with it, despite the problems. Their service has actually been amazing, but that's kind of the point of my post:
If the Model 3 has anywhere near the same level of problems as my X, at 10x the scale, Tesla is doomed. How could this possibly be even remotely cost effective on a lower-margin Model 3?
- c0nfused 10y agoIf it makes you feel any better, This seems to actually be fairly common in the automobile market for new model cars to have teething issues like this. I bought a new model mini cooper a few years back right after f56 came out and ran into issues like: USB port would not charge a Verizon smartphone, Car would occasionally stall and would need to be put in park to start again, Replaced rear seat, air bags. It sucks, but it seems like the sort of last minute post release bug fixing that happens all over in software.
- ricardobeat 10y ago> The hood opened into a ceiling Is that a Model X issue? What would you expect to happen in another car?
- CptJamesCook 10y agoSorry, I meant the tailgate. What happens is, you lift the tailgate a little bit and then the car takes over and opens the tailgate the rest of the way -- far higher than a person would do in a room with low ceilings. I let go of the tailgate and had no real way to stop it from opening itself the rest of the way into the ceiling.
- mikeash 10y agoThey really overdid it with the X. Lots of cool stuff, but kind of impractical. I have an S, which I think they got just about right. I actually just drove it back from the service center, but the problems I've had have been fairly minor and the sort of thing you might expect from any car. I'm hoping that the strict cost target for the 3 will mean that it's simpler and and more reliable. Certainly there won't be crazy-ass doors to go wrong. I agree that the 3 must be a lot better for the company to survive. By the way, when you say the hood opened into a ceiling, do you mean the tailgate? The hood is still manually operated, unless I missed some news.
- CptJamesCook 10y agoSorry, I meant the tailgate.