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I want to second this, we should never ask people to agree to something below the calculator. But of course the applicant and the interviewer might disagree abo
by sytse 10y ago
I want to second this, we should never ask people to agree to something below the calculator. But of course the applicant and the interviewer might disagree about the appropriate title and experience factor for a candidate.
We have to decline 200 applicants a week at GitLab. We realize that interviewing is very stressful. We send a survey afterwards to get a net promoter score. The current average is 4.2 out of 5 for people that did not sign with us. Most applicants don't fill out the survey, we're not sure how that influences results.
- hartator 10y agoYou are saying most people don't do the survey and I think also most would think it matters how they rate the company for their own future prospects. 4.2 is actually pretty low considering this.
- heliostatic 10y agoIf you're actually calculating an NPS, the non-respondents should be considered detractors for a more accurate rating. Happy to talk more if you're interested (have done a lot of this as a user researcher).
- sytse 10y agoCool! Thanks for the offer for help. Can you maybe reach out to joan@gitlab.com?