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With PagerDuty on top it's fine from an operational point of view (you'll still have to trust both PagerDuty and Slack to keep your data secure). > fine-graine
by lima 10y ago
With PagerDuty on top it's fine from an operational point of view (you'll still have to trust both PagerDuty and Slack to keep your data secure).
> fine-grained notifications
A common approach is having a "alerts" channel that grabs everyones attention, even though most alerts are only relevant for a small subset of people. A company-wide #general channel is bad enough, and an #alerts channel only makes it worse.
You can totally do this with Slack by having something like PagerDuty in-between. We use a custom-written alerting broker that makes it easier to correctly handle some of the more complicated cases but it's pretty much the same idea.
- pavel_lishin 10y agoIf your company is large enough to have alerts that aren't universally applicable, it makes sense to create different channels for different alerts, grouped however you want.
- lima 10y agoTotally agree, it's exactly what we do. The broker sits in between and decide which alert goes where.