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Customer Reps of any kind almost certainly have no idea about security. At best they'll ask their manager/helpdesk, who'll say "Just reply that it's based on in
by will_hughes 10y ago
Customer Reps of any kind almost certainly have no idea about security. At best they'll ask their manager/helpdesk, who'll say "Just reply that it's based on industry standards" or something like that.
- Freak_NL 10y agoCustomer service at banks tend to reply "for safety reasons" to any question you pose about their antiquated password limitations. A password limit of 20 characters? That's for safety reasons. Which safety reasons? We can't tell you, because of safety reasons.
- mfukar 10y agoJust so I know what bank(s) to avoid, which one is (or are) this?
- Freak_NL 10y agoING in the Netherlands. Although to be fair, most banks have outrageously backwards password rules, and most limit the maximum length to something like 20 characters.
- will_hughes 10y agotl;dr: All of them. Try it, ask your bank why they impose a limit of N characters for their passwords (I bet N is < 30 characters). You'll almost certainly get a response along the lines of "We follow industry best practice" or something.
- AckSyn 10y ago> We can't tell you, because of safety reasons Reminds me of another "security" organization.