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The argument is an angry version of "if it's free, you're the product," which at this stage is very uncontroversial, and only comments on the "we've lost contro
by d--b 10y ago
The argument is an angry version of "if it's free, you're the product," which at this stage is very uncontroversial, and only comments on the "we've lost control of our data" point made in the original post. The link between what author calls "people farming" and "surveillance" is not compelling.
That said, I personally agree with the author in identifying the main problem of the web as people tracking. In my opinion, Tim Bernes-Lee points about misinformation and political advertising are not specific to the medium, but rather to the times we live in. People are pissed, people are scared, they need something to blame, they need some fantasy to believe in, they make up scary news, they vote for the guy that gives them a dream.
What's specific to the web though, (and that is starting to spread out of the web) is the data tracking. Whether for advertising ends or for surveillance purposes, data tracking creates a power imbalance between people and systems that is unbearable.
That power imbalance is the weirdness you felt the first time you saw a gmail ad related to the email you were reading. It's the anger that heats up your cheeks when the sales guy asks for your email address when you just want to buy shoes. It's the 2-hour phone call to the customer service that ends in "I'm sorry there is nothing I can do for you". It's the "late fee" mails you automatically receive for a service that you cancelled. It's realizing that the app your employer installed on your phone can tell them your location at all times. It's the swatting that reminds you not to shop for pressure cookers online. It's the cameras. It's the cars. It's the lightbulbs.
We as people are weak. I don't think Silicon Valley intended it that way. I think they genuinely wanted to improve the world. And in order to keep it cheap, they found money where they could, and in the process, they undermined people's privacy in a way that is making the world a lot worse than it was.
I personally feel hopeful. Countries are made of people. And I think that people are starting to get it. We need rules to prevent this. Laws that force companies to automatically give you the option not to track you. The same laws that forced mailing list senders to have the unsubscribe button (thank god for the unsubscribe button!). For this to happen, we need lobbying, we need awareness. We need a "this website is not tracking you" label. We need privacy checks.
- ddebernardy 10y ago> What's specific to the web though, (and that is starting to spread out of the web) is the data tracking. No it's not. Tracking is as old as marketing. And Taylorism comes to mind in the workplace for even older form a of systematic tracking. The scale is vaguely novel, but this is becquse meatspace is catching up with the number of data points that get tracked (IoT) and tools to analyze all of this data. Take something as innocuous-looking as video surveillance in a grocery store. The next thing you know, it'll use face recognition to systematically profile shoppers based on other data sources and send you a text message with a custom promo automatically, all while giving store owner the aggregated analytics they need to test store layouts that might increase profit.