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No of course not. The whole problem that Steve is talking about here stinks of mismanagement of some sort tho, that isn't really fixed by telling people "stop g
by sprafa 10y ago
No of course not. The whole problem that Steve is talking about here stinks of mismanagement of some sort tho, that isn't really fixed by telling people "stop giving me excuses on delivery day". Something is wrong with the whole organization, but he isn't able to figure it out, so he's telling people to put up or shut up. He's attacking the symptom, not the cause.
Read on the Toyota Production System for alternative solutions.
- mindcrime 10y agoSomething is wrong with the whole organization, but he isn't able to figure it out, so he's telling people to put up or shut up. I think for any of us to try and go into specifics on that particular case, without a lot more information (unless we were there), is an exercise in pointless speculation. I think it goes without saying that all generalizations are flawed, and I'm sure the company did need more than just "stop giving me excuses". But a culture of no accountability can be a cause that needs to be addressed. Read on the Toyota Production System for alternative solutions. I devour everything on TPS / Lean / Kaizen that I can get my hands on. :-)
- mnmlistc 10y agoI agree. I very much enjoyed this article. Even though Steve's situation may not fit every organization perfectly, I think the core concept holds true. The way I see it, the symptom is giving excuses the day of, and the problem is people thinking they are entitled to a job with only putting forth minimal effort.