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At first I was really resistant to reading this. "No excuses" sounds like something someone who has never been responsible for impossible engineering deadlines

by xrd 10y ago

At first I was really resistant to reading this. "No excuses" sounds like something someone who has never been responsible for impossible engineering deadlines gets to say. But, I really like the way Blank defines it as "be in communication and ask for help so there are no surprises." That is great: I often find myself avoiding being in communication because I'm sure someone will offer uncomfortable solutions. But, those are the difference between a mediocre organization and a superb one.

cj 10y ago
+1 - I think this is key: "be in communication and ask for help so there are no surprises." The title of the article would probably be more palatable as "No surprises" since by "No excuses" he really means no bullshit excuses a day before the deadline. Then again, an article titled "No surprises" probably wouldn't have gotten this many upvotes.