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I sent my Macbook into the Apple Store's Genius Bar to be fixed (yay unibody design). They wanted the drive's encryption password so that they could "backup" my
by jdavis703 10y ago
I sent my Macbook into the Apple Store's Genius Bar to be fixed (yay unibody design). They wanted the drive's encryption password so that they could "backup" my data and add it to a new drive if needed. It looked as if they just store this password in the "notes" field. Of course I didn't give it to them, but it pays to be extra paranoid, even about services from companies you think you should trust.
- jacobsenscott 10y agoThis is exactly why the right to repair your own equipment is so essential.
- leesalminen 10y agoThey asked for my password during a screen replacement on a MBP so they could "make sure it worked after replacement". Ehh, no.