2 ms·
Yes. Running a boostrapped organization for 7 years now, I always wish we had priced higher. The few times where we've priced offerings too high, it was always
by morisy 10y ago
Yes. Running a boostrapped organization for 7 years now, I always wish we had priced higher. The few times where we've priced offerings too high, it was always easier coming down in cost rather than going up, and we learned a lot from those early customers who would pay a premium.
- tptacek 10y agoThat's another great point. If you're going to make money from long relationships based on recurring payments, it's good to know that it's extraordinarily difficult to raise prices on an existing customer. If you sell to large companies, you'll find they have entire departments dedicated to ensuring that never happens.
- pbreit 10y agoI've had several experiences raising prices. It's not that hard. On new customers it's trivial.
- sjclemmy 10y agoService based but somewhat related. I've recently decided in my consulting efforts; if the customer doesn't try to negotiate the price I'm way too cheap. Supported anecdotally by two interactions with the same customer - a colleague of mine from another company went in at a price for some work that I considered way too low. The response from the customer was "when can you start?" I recently quoted what I considered to be a perfectly reasonable rate for some work and that was the start of the negotiation. We had a good exchange of analogies to support our differing positions!