Front + Intercom is the same combination we use. We're happy with Front's Intercom integration. We're still using Zendesk for Help Centre, but considering alte

Front + Intercom is the same combination we use. We're happy with Front's Intercom integration. We're still using Zendesk for Help Centre, but considering alternatives. Last time I checked, Intercom's help centre product was still lacking some features we needed, unfortunately. I think a big opportunity for Front is to make it easier to source content from different knowledge base systems (like Zendesk) to include snippets/links in emails without leaving Front. Perhaps a search box that inserts linked titles for Help Centre articles.