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That's very interesting. We use Slack a ton and just recently started on the Olark free plan (22 chats/month). I would love for chats to go to a separate slac
by giarc 10y ago
That's very interesting. We use Slack a ton and just recently started on the Olark free plan (22 chats/month). I would love for chats to go to a separate slack channel instead of having to keep another tab open. Not to mention Olark doesn't have mobile support.
- bcarroll22 10y agoWe keep track of ticketing, so whenever a customer has a support question, it opens a new Slack channel as a "ticket", and invites the people you want added to support conversations.
- johne20 10y agoWe had the same desire, that is why we built Chatlio a few years ago. https://chatlio.com/ https://chatlio.com/
- giarc 10y agoLooks great! Thanks for sharing the link.