2 ms·
We switched to Groove from Zendesk (which was awful). We're happy with it. I do wish it had better reporting. It also has occasional hiccups (missing emails, re
by scosman 10y ago
We switched to Groove from Zendesk (which was awful). We're happy with it. I do wish it had better reporting. It also has occasional hiccups (missing emails, report numbers inconsistent).
Helpscout looks promising.
- scosman 10y agooops. We migrated from Desk.com, not Zendesk and it's too late to edit this comment. Zendesk could be an amazing product.