> Guests cannot comment when their stay is cancelled before arrival It's automatically posted as a review on your behalf. > Dealing with a problem is nearly i

> Guests cannot comment when their stay is cancelled before arrival It's automatically posted as a review on your behalf. > Dealing with a problem is nearly impossible (how do I take a picture of the fact that my 'apartment' is a hotel room? And why can't I talk to anyone?) By taking a picture with your phone and contacting support? There's reasons to dislike Airbnb, but these surely aren't some of them. I've had ~20 stays at Airbnb and never had any of these issues.