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There is also Atlassian Hipchat. https://www.hipchat.com/ https://www.hipchat.com/ Has anyone used that? Any pros/cons?

by ainar-g 10y ago

chambo622 10y ago
Feels old, clunky, and not fun to use compared to Slack. The hosted solution has also had major reliability problems over the past 6-12 months (may not apply if you use the on-prem offering). The mobile apps are very outdated and tend to botch notifications and message delivery/syncing. On the bright side, the desktop client uses very little RAM compared to Slack.
- shrewduser 10y ago
  i don't understand how slack is as heavy as it is.
  - rrdharan 10y ago
    It's an Electron app, so it's basically running an entire second copy of Chrom{e|ium}. UPDATE: Err, or first copy, if you don't use Chrome as your primary browser.
shrewduser 10y ago
it's been around a while, i'm not sure why it never took off the way slack did. i'd also love to hear from a user.
- gaastonsr 10y ago
  I think it lacks usability in OS X. I never felt comfortable using it. Slack, since the first moment I opened I simply got it.
compuguy 10y ago
The hosted version doesn't have support for kvm, and until recently video chat required an internet connection.
brightball 10y ago
I use both daily. Honestly, I don't get the fuss about Slack. It's the exact same service. The differences in Slack are emoji attached to messages and threaded replies that just came out.
- deleted 10y ago
  [deleted]
- briandear 10y ago
  Exact same until you need to easily deal with code formatting. Slack uses Markdown Hipchat uses nonsense. Also Hipchat's reliability is garbage: getting @mentions hours later or not at all. Hipchat is horrible. You also have audio and video calling in Slack.
  - brightball 10y ago
    Hipchat has AV calling. I've never experienced delayed @mentions and we've been using it for 3 years with close to 100 people. With Slack you use backquotes for code. With Hipchat you type /code first. Same service.
gregshap 10y ago
My current employer uses hipchat, and I've used Slack at previous jobs, social/professional groups, and with some of our contractors now. Features: Slack wins. Slack is usually a little ahead. Hipchat was catching up and then I just popped back with threaded convos. Uptime: Slack wins I think. Hipchat goes down/slow kind of often. Approximately github often. I don't use Slack as intensely, but can't think of many times that slack was down aside from major internet outages. Rooms/Channels: Hipchat has rooms, slack has channels. Basically parity in terms of group/private/team channels. Pricing: Hipchat wins. Both have free tiers, but those are for toy groups. Hipchat is about $2/user vs $10/user for slack. Slack doesn't charge you for inactive users though (2 weeks dormant), so it can be competitive if you have a small team of actually active users. Mobile: I find hipchat to be slower and a little worse in tiny annoying ways. For instance on my phone/watch, I get notifications for 1:1 messages and @mentions. But in hipchat, if i'm not already in the room where someone mentioned me, it doesn't show up when I open the app, even if I get there by swiping the notification. Come on hipchat!

There is also Atlassian Hipchat. https://www.hipchat.com/ https://www.hipchat.com/ Has anyone used that? Any pros/cons?

by ainar-g 10y ago

There is also Atlassian Hipchat. https://www.hipchat.com/ https://www.hipchat.com/ Has anyone used that? Any pros/cons?

Feels old, clunky, and not fun to use compared to Slack. The hosted solution has also had major reliability problems over the past 6-12 months (may not apply if you use the on-prem offering). The mobile apps are very outdated and tend to botch notifications and message delivery/syncing. On the bright side, the desktop client uses very little RAM compared to Slack.

shrewduser 10y ago
i don't understand how slack is as heavy as it is.
- rrdharan 10y ago
  It's an Electron app, so it's basically running an entire second copy of Chrom{e|ium}. UPDATE: Err, or first copy, if you don't use Chrome as your primary browser.

shrewduser 10y ago

it's been around a while, i'm not sure why it never took off the way slack did. i'd also love to hear from a user.

gaastonsr 10y ago
I think it lacks usability in OS X. I never felt comfortable using it. Slack, since the first moment I opened I simply got it.

compuguy 10y ago

The hosted version doesn't have support for kvm, and until recently video chat required an internet connection.

brightball 10y ago

I use both daily. Honestly, I don't get the fuss about Slack. It's the exact same service. The differences in Slack are emoji attached to messages and threaded replies that just came out.

deleted 10y ago
[deleted]
briandear 10y ago
Exact same until you need to easily deal with code formatting. Slack uses Markdown Hipchat uses nonsense. Also Hipchat's reliability is garbage: getting @mentions hours later or not at all. Hipchat is horrible. You also have audio and video calling in Slack.
- brightball 10y ago
  Hipchat has AV calling. I've never experienced delayed @mentions and we've been using it for 3 years with close to 100 people. With Slack you use backquotes for code. With Hipchat you type /code first. Same service.

gregshap 10y ago

My current employer uses hipchat, and I've used Slack at previous jobs, social/professional groups, and with some of our contractors now. Features: Slack wins. Slack is usually a little ahead. Hipchat was catching up and then I just popped back with threaded convos. Uptime: Slack wins I think. Hipchat goes down/slow kind of often. Approximately github often. I don't use Slack as intensely, but can't think of many times that slack was down aside from major internet outages. Rooms/Channels: Hipchat has rooms, slack has channels. Basically parity in terms of group/private/team channels. Pricing: Hipchat wins. Both have free tiers, but those are for toy groups. Hipchat is about $2/user vs $10/user for slack. Slack doesn't charge you for inactive users though (2 weeks dormant), so it can be competitive if you have a small team of actually active users. Mobile: I find hipchat to be slower and a little worse in tiny annoying ways. For instance on my phone/watch, I get notifications for 1:1 messages and @mentions. But in hipchat, if i'm not already in the room where someone mentioned me, it doesn't show up when I open the app, even if I get there by swiping the notification. Come on hipchat!