Dealt with similar issues as both a host and a guest. The biggest problem to me is poor expectation setting. There are hosts that run BnB quality services, one

Dealt with similar issues as both a host and a guest. The biggest problem to me is poor expectation setting. There are hosts that run BnB quality services, ones that run a mock-hotel like you described, and ones that just rent out a spare room in their apartment. As a guest, it'd be great to know what I'm walking into. As a host, having guests that understand they are staying in my home and NOT a hotel would be great. My guess is, dividing up the listings into service tiers would lead to legal issues (like you saw last year in NYC), but it would surely help with the guest-host relationship.