I kept it because at that point the hassle was over and returning it would have been more hassle. I didn't cancel it before it arrived because I really needed a

I kept it because at that point the hassle was over and returning it would have been more hassle. I didn't cancel it before it arrived because I really needed a laptop. However, I switched jobs a few days before it arrived and got a work MBP so ended up not using the Dell and selling it a few weeks later. It was the 2015 model and it was a nice laptop. A friend of mine also got one (same model) and still loves his. My impression is that they (or at least the 2015 models) are great laptops, but I have no desire to ever deal with Dell again. Interestingly, I'm looking for a new laptop right now and was briefly excited for this one, but then remembered my ordeal and read others' here. I will probably get a MacBook instead unless I find a decent non-dell alternative. It has to be a good bit cheaper than a MacBook (any) otherwise I may as well just get that instead.