I have used their service many times and am in general not satisfied. Items are missed, the quality of produce picked is not the best, items ordered are not fou

I have used their service many times and am in general not satisfied. Items are missed, the quality of produce picked is not the best, items ordered are not found and replaced, same day delivery is almost gone as an option now, the service fee of 10% stinks of mal-intent. Also, I am not sure how they will compete with Amazon Pantry/Prime or Google Express. The investment and valuation seem bloated.