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Did you keep or return the laptop? If you kept it, how do you like it?

• dkersten 10y ago
  I kept it because at that point the hassle was over and returning it would have been more hassle. I didn't cancel it before it arrived because I really needed a laptop. However, I switched jobs a few days before it arrived and got a work MBP so ended up not using the Dell and selling it a few weeks later. It was the 2015 model and it was a nice laptop. A friend of mine also got one (same model) and still loves his. My impression is that they (or at least the 2015 models) are great laptops, but I have no desire to ever deal with Dell again. Interestingly, I'm looking for a new laptop right now and was briefly excited for this one, but then remembered my ordeal and read others' here. I will probably get a MacBook instead unless I find a decent non-dell alternative. It has to be a good bit cheaper than a MacBook (any) otherwise I may as well just get that instead.
  • kohanz 10y ago
    Thanks for responding. I found out today that the 2016 MBP is now in the refurb store, which brings it down to my price point. I called up Dell and tried to cancel my order, but since it is already "work-in-progress", they cannot guarantee that they will be able to cancel and I might still receive the laptop. Either way, I think I'll be cancelling/returning the XPS and getting a non-touch refurb MBP with same specs, except the i5 instead of the i7, which I don't think will affect me much.