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Without finding evidence myself, I'd like to know more about other instances of Tesla vehicle repairs. Right now I just have this sample size of 1, so it's hard
by Para2016 10y ago
Without finding evidence myself, I'd like to know more about other instances of Tesla vehicle repairs. Right now I just have this sample size of 1, so it's hard to make a judgement about how Tesla deals with other customer's repair jobs. Is this just an anecdote of a rare occurrence and a customer service failure, or an example of a more pervasive problem? Would be good to know more.
- greglindahl 10y agoI ran into someone (early Tesla, no automatic braking) and it took 6 weeks to get repaired by a 3rd party body shop. One week was wasted because the repair shop and the insurance company were failing to connect about getting the estimate approved. Two weeks were wasted with the car sitting at Tesla to get new airbags. The 3 weeks of actual body shop work could probably have been shorter, but obviously they didn't have a long wait for parts.