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For me, this is just more evidence that this a highly promising technology that isn't ready for me to invest in yet, as an owner of a Tesla vehicle. That said,

by M_Grey 10y ago

For me, this is just more evidence that this a highly promising technology that isn't ready for me to invest in yet, as an owner of a Tesla vehicle. That said, even this guy who's had a nightmarish experience is essentially crying out for help, and still considering another Tesla purchase so... that says something too. I'll wait and see, as I suspect many other people will, and hopefully Tesla can work these issues out before they come to define them.

ebbv 10y ago
There's nothing here about "technology" not being ready. There's no EV specific parts involved. This is just bad customer service and parts delivery.
- M_Grey 10y ago
  You're right, I should have said "product" or something similar and made it clear that I wasn't referring to EV tech on the whole.
clock_tower 10y ago
In the meantime, Toyota has plug-in hybrids.
- giarc 10y ago
  And Chevy has all electric... and Nissan
- lb1lf 10y ago
  And, while arguably not the sexiest of marques, their service organization is brilliant. Even here (Way out in the boonies, a small island off the west coast of Norway), anything and everything I have ever needed to keep my nigh on 20 year old Toyota running has arrived the morning after ordering at 8AM. Granted, I haven't needed any really exotic parts - but they still impress me. Heck, the body panels are even available pre-painted as they only imported a few paint codes in that model year! I can see a number of valid reasons not to become a Toyota owner. Their service organization is not one of them!
giarc 10y ago
>and still considering another Tesla purchase so... that says something too. I think that is a little misleading. The author actually said "We are now questioning our Model 3 reservation."
- undersuit 10y ago
  That is still considering. Have they stopped considering? Have they cancelled their order and had their deposit refunded? No.
  - exclusiv 10y ago
    True but the fanaticism can wear out quickly. As a car company I think they're in for a tougher challenge than they've already had and done well with. They could end up being the Razr phone of cars. Cool. Everyone wants one. First with the style and some unique UX and hype. Then it wears off and competitors play catch up. They're more interesting as an energy/tech company for sure. Their strategy of going high end and cool and then moving to more mass market / Prius territory could pay off. But that's an even tougher space to compete in. Like the SaaS space - expectations seem to increase with a lower price point.

by M_Grey 10y ago

ebbv 10y ago

There's nothing here about "technology" not being ready. There's no EV specific parts involved. This is just bad customer service and parts delivery.

M_Grey 10y ago
You're right, I should have said "product" or something similar and made it clear that I wasn't referring to EV tech on the whole.

clock_tower 10y ago

In the meantime, Toyota has plug-in hybrids.

giarc 10y ago
And Chevy has all electric... and Nissan
lb1lf 10y ago
And, while arguably not the sexiest of marques, their service organization is brilliant. Even here (Way out in the boonies, a small island off the west coast of Norway), anything and everything I have ever needed to keep my nigh on 20 year old Toyota running has arrived the morning after ordering at 8AM. Granted, I haven't needed any really exotic parts - but they still impress me. Heck, the body panels are even available pre-painted as they only imported a few paint codes in that model year! I can see a number of valid reasons not to become a Toyota owner. Their service organization is not one of them!

giarc 10y ago

>and still considering another Tesla purchase so... that says something too. I think that is a little misleading. The author actually said "We are now questioning our Model 3 reservation."

undersuit 10y ago
That is still considering. Have they stopped considering? Have they cancelled their order and had their deposit refunded? No.
- exclusiv 10y ago
  True but the fanaticism can wear out quickly. As a car company I think they're in for a tougher challenge than they've already had and done well with. They could end up being the Razr phone of cars. Cool. Everyone wants one. First with the style and some unique UX and hype. Then it wears off and competitors play catch up. They're more interesting as an energy/tech company for sure. Their strategy of going high end and cool and then moving to more mass market / Prius territory could pay off. But that's an even tougher space to compete in. Like the SaaS space - expectations seem to increase with a lower price point.