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I'm in a similar situation with SolarCity. Although mine is far less dire. There's been a billing snafu on our solar panels ever since we bought our house and t
by city41 10y ago
I'm in a similar situation with SolarCity. Although mine is far less dire. There's been a billing snafu on our solar panels ever since we bought our house and took over their lease. We bought it in October. It's now March and they still have not resolved the problem and have no ETA on when it will be fixed. When I researched this issue, I found other customers who said it took 10 months for SolarCity to right the problem.
I get the impression these companies aren't putting as much resources into customer service as they should.