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Seems to be up for me again. I wonder if 8 minutes of downtime is enough to warrant a post-mortem blog post.
by mcrittenden 10y ago
Seems to be up for me again. I wonder if 8 minutes of downtime is enough to warrant a post-mortem blog post.
- muglug 10y agoFor a product as widely-used as Slack is, it might at least be interesting.
- gooseus 10y agoGiven the increasing dependence on messaging platforms, I think any widespread downtime deserves a public post-mortem. And that's not to speak to the amazing amount of curiosity and interest that any downtime in a large public system generates. From the PR side, I would think that some kind of post-mortem is almost necessary to prevent that curiosity and interest from turning to distrust and negative perception.
- fiatjaf 10y agoOf course not.
- oxguy3 10y agoEh, I don't think a post-mortem is really necessary. They said it was a broken code change on the status page. If they wrote a post-mortem, it'd probably just say "A team member forgot to foobar the bazqux when deploying an update. We immediately followed our playbook for rolling back a failed deployment and restored service within 9 minutes."