The ADA (Americans with Disabilities Act) requires that businesses take appropriate steps to make services available to those with disabilities. They can be sue

The ADA (Americans with Disabilities Act) requires that businesses take appropriate steps to make services available to those with disabilities. They can be sued by private citizens who attempt to utilize their services but are unable. So you get lawyers who partner up with someone with a disability and go around suing businesses because they had a wheelchair ramp but it was 1 inch more narrow than the local code calls for.