Interesting. Thanks for your insight. My line of thinking was on working with "what is the user asking" vs. "what is the user looking for" in a way that could

Interesting. Thanks for your insight. My line of thinking was on working with "what is the user asking" vs. "what is the user looking for" in a way that could be applied regardless of the information being searched (by, for example, a non-profit with some existing insight - hence the Mozilla thought). But I know almost nil about the space so I suspect that is somewhat naive.