Look, you're doing it wrong. You don't need to apply this kind of 100% customer-service attitude to open source software development. It is simply a waste of t

Look, you're doing it wrong. You don't need to apply this kind of 100% customer-service attitude to open source software development. It is simply a waste of time for a developer to answer every trivial question, or address non-issues. Have a clear format and policy on what kind of contributions you accept: bugreports, patches, etc. If the sender fails to comply with the rules, ignore the input.