exactly right. 2 times is my ceiling as well. I actually have a guy who still emails us after 2 years asking if we have added any "new features". But he wouldn'

exactly right. 2 times is my ceiling as well. I actually have a guy who still emails us after 2 years asking if we have added any "new features". But he wouldn't just sign up and try it out, lol. But you are right. Always be polite and leave the door open for anyone. Unless they are rude to you. Those types, I tell them to f' off (not literally though).