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I don't think the parent said that Paypal is nice and good in Europe. It merely said that they might be under a stricter regulatory control in Europe, so unhap
by ptaipale 10y ago
I don't think the parent said that Paypal is nice and good in Europe. It merely said that they might be under a stricter regulatory control in Europe, so unhappy customers have more tools available to keep them to account.
[Edit/add]: However, American citizens have often stronger tools available in class action suites. EU countries trust the authorities, and it is then up to officials to control parties like Paypal. Do they do it? It's not necessarily very consistent.
- tokenizerrr 10y agoExcept class action lawsuits get you absolutely nothing unless you are a lawyer. Enjoy that voucher for a free pancake, only redeemable between 4.30 and 4.32 AM at a single restaurant.
- ptaipale 10y agoBut at least they can be started and participated by individual citizens.
- sedachv 10y agoAs an individual consumer you are very likely to shrug off small losses because of a company acting in bad faith and move on. It is not worth your time. The management of an individual company has a large incentive for acting in bad faith because the aggregate profits from ripping off many consumers can be large. Class-action lawsuits are expensive for the company being sued and act as an effective deterrent to bad behavior, and are one of the very few ways for consumer collective action under a capitalist system.