7 ms·

Get JIRA for $10 only

14 points by shuron 16y ago

peterbraden 16y ago
get trac for free and save yourself the headache
- watty 16y ago
  or Redmine... it's worked great for us so far.
  - ghshephard 16y ago
    or RT (issue Tracking), or my Favorite, Jira... Oh, wait. :-)
kemiller 16y ago
I'd need to be paid a lot more than that to use JIRA.
- ghshephard 16y ago
  So, the one painful part of Jira, that Atlassian really needs to do something about, (And I say this as a Die-Hard Jira fan with four years of absolute devotion to the product) is the simplification of their field-issuetype-screen-schemes, as well as the myriad other schemes. It took me over a year, and at least five or six sessions of sketching it out onto paper, before I was able to mentally map Custom-Fields, Screens, Issue Types, Priorities, Resolutions, Statuses,workflows and their various schemes in my head. One part that makes it problematic, is Jira is not _consistent_ in how you map schemes to collections of atomic elements like Statuses or Resolutions (Their are no IssueType-Status-Schems, or IssueType-Resolution-Schemes, but there are Field Configuration Schemes, and IssueTypeScreenSchemes) But, with that one exception, the software is a delight. Fast, even on a tiny platform. Takes 3 minutes to install (The hardest two steps are setting your JAVA_HOME variable and mapping your Server Directory in a config file) - works on WIndows, Linux, Mac with zero issue. Very extensible, great plugin community. The new 4.x JQL makes sophisticated queries against your issue database a dream. And it scales well - Our three Gigabyte Memory, 12 Gigabyte Disk VMware Machine has added 18,962 issues this year, and continues to feel light (Now totalling 68,495 issues). I can type a query like "+VPN +Bandwidth" - and get an answer back in about 2 seconds (Thanks Lucene!) - this with a full text search of all the comments, descriptions, and summaries. I love the product so much that I even enjoy the people who have issues with it - Nothing better than to have someone point out a problem, and then come back with a 15 second solution that also provides the foundation for solving a whole host of other problems. It has my recommendations with only minor reservations regarding the complexity (and inconsistency) of their schemes. Remedy, on the other hand, gets no recommendations whatsoever for their out-of-the-box implementation. I'd love to find someone who has anything to say something good about that product.
  - kelnos 16y ago
    > Fast, even on a tiny platform. Really? We have it running on a 2x4 core Opteron 2.2GHz system with 4GB of RAM, supporting barely 60 people, and page load times are slow as hell. And it was even installed and set up by a consultant. > Takes 3 minutes to install Sure, if you don't mind that the default install uses (and warns you about!) a non-production-worthy database to store your data.
  - kemiller 16y ago
    The schemes of schemes thing is very maddening, since I never know which level I'm supposed to work on. The usability is awful. Actions listed alphabetically in the side bar? Including "edit"? Really? We get frequent, intermittent crashes. I think if we really needed the flexibility, I'd appreciate it more. We don't really, so it just seems like a bloated, confusing mess.
kelnos 16y ago
Ugh. Pass. We use it at work. It's a very frustrating piece of software. I'd actually prefer to use Bugzilla, for all its warts. Jira's interface is a pain to use. Changing anything about the bug involves loading a new page, and then saving to get back to the original page. Even worse, the edit page has a completely different layout from the view page, so you have to figure out where everything is twice. Conflict resolution is nonexistent: 1. Users A and B click to edit a bug at the same time. 2. User A changes the assignee and clicks save. 3. User B changes the priority and clicks save. 4. User A refreshes the bug page to find that his assignee change has been reverted. This is pretty basic, people. The regular search page is a little odd. If you have multiple 'projects', and click on one to filter by project, a little DHTML bit pops out that asks you to reload the page to make sure all the other fields are up to date. Ajax, anyone? The hierarchy is a bit overdone: Projects, then Components, then Component Modules, then Component Sub Modules. And you can't set default assignees for CMs or CSMs, so they're really pretty useless, aside from wasting people's time trying to figure out another level of granularity as to where to file the bug. To be fair, they're optional, but... On the plus side, I really like the advanced search query language: basically just a bunch of boolean and comparison operators, with decent autocomplete functionality. Quite powerful, and not at all hard to use.
- shuron 16y ago
  I'm with you by liking bugzilla. It's also my favorite after JIRA. But JIRA better for people with few IT background. Sometimes we do organize project of non IT context or involve people which are not familiar with IT and tracking systems. That people liked JIRA more than bugzilla.

14 points by shuron 16y ago

peterbraden 16y ago

get trac for free and save yourself the headache

watty 16y ago
or Redmine... it's worked great for us so far.
- ghshephard 16y ago
  or RT (issue Tracking), or my Favorite, Jira... Oh, wait. :-)

kemiller 16y ago

I'd need to be paid a lot more than that to use JIRA.

ghshephard 16y ago
So, the one painful part of Jira, that Atlassian really needs to do something about, (And I say this as a Die-Hard Jira fan with four years of absolute devotion to the product) is the simplification of their field-issuetype-screen-schemes, as well as the myriad other schemes. It took me over a year, and at least five or six sessions of sketching it out onto paper, before I was able to mentally map Custom-Fields, Screens, Issue Types, Priorities, Resolutions, Statuses,workflows and their various schemes in my head. One part that makes it problematic, is Jira is not _consistent_ in how you map schemes to collections of atomic elements like Statuses or Resolutions (Their are no IssueType-Status-Schems, or IssueType-Resolution-Schemes, but there are Field Configuration Schemes, and IssueTypeScreenSchemes) But, with that one exception, the software is a delight. Fast, even on a tiny platform. Takes 3 minutes to install (The hardest two steps are setting your JAVA_HOME variable and mapping your Server Directory in a config file) - works on WIndows, Linux, Mac with zero issue. Very extensible, great plugin community. The new 4.x JQL makes sophisticated queries against your issue database a dream. And it scales well - Our three Gigabyte Memory, 12 Gigabyte Disk VMware Machine has added 18,962 issues this year, and continues to feel light (Now totalling 68,495 issues). I can type a query like "+VPN +Bandwidth" - and get an answer back in about 2 seconds (Thanks Lucene!) - this with a full text search of all the comments, descriptions, and summaries. I love the product so much that I even enjoy the people who have issues with it - Nothing better than to have someone point out a problem, and then come back with a 15 second solution that also provides the foundation for solving a whole host of other problems. It has my recommendations with only minor reservations regarding the complexity (and inconsistency) of their schemes. Remedy, on the other hand, gets no recommendations whatsoever for their out-of-the-box implementation. I'd love to find someone who has anything to say something good about that product.
- kelnos 16y ago
  > Fast, even on a tiny platform. Really? We have it running on a 2x4 core Opteron 2.2GHz system with 4GB of RAM, supporting barely 60 people, and page load times are slow as hell. And it was even installed and set up by a consultant. > Takes 3 minutes to install Sure, if you don't mind that the default install uses (and warns you about!) a non-production-worthy database to store your data.
- kemiller 16y ago
  The schemes of schemes thing is very maddening, since I never know which level I'm supposed to work on. The usability is awful. Actions listed alphabetically in the side bar? Including "edit"? Really? We get frequent, intermittent crashes. I think if we really needed the flexibility, I'd appreciate it more. We don't really, so it just seems like a bloated, confusing mess.

kelnos 16y ago

Ugh. Pass. We use it at work. It's a very frustrating piece of software. I'd actually prefer to use Bugzilla, for all its warts. Jira's interface is a pain to use. Changing anything about the bug involves loading a new page, and then saving to get back to the original page. Even worse, the edit page has a completely different layout from the view page, so you have to figure out where everything is twice. Conflict resolution is nonexistent: 1. Users A and B click to edit a bug at the same time. 2. User A changes the assignee and clicks save. 3. User B changes the priority and clicks save. 4. User A refreshes the bug page to find that his assignee change has been reverted. This is pretty basic, people. The regular search page is a little odd. If you have multiple 'projects', and click on one to filter by project, a little DHTML bit pops out that asks you to reload the page to make sure all the other fields are up to date. Ajax, anyone? The hierarchy is a bit overdone: Projects, then Components, then Component Modules, then Component Sub Modules. And you can't set default assignees for CMs or CSMs, so they're really pretty useless, aside from wasting people's time trying to figure out another level of granularity as to where to file the bug. To be fair, they're optional, but... On the plus side, I really like the advanced search query language: basically just a bunch of boolean and comparison operators, with decent autocomplete functionality. Quite powerful, and not at all hard to use.

shuron 16y ago
I'm with you by liking bugzilla. It's also my favorite after JIRA. But JIRA better for people with few IT background. Sometimes we do organize project of non IT context or involve people which are not familiar with IT and tracking systems. That people liked JIRA more than bugzilla.