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The system has extremely obvious use cases in abuse mitigation - it's basically HN shadow banning for car service. Only a few needed to know about the spot-the-
by bri3d 10y ago
The system has extremely obvious use cases in abuse mitigation - it's basically HN shadow banning for car service. Only a few needed to know about the spot-the-officials aspect, and the rest is legitimate. And support don't need to know anything - if someone is reporting fake cars, they're an undesirable customer anyway so from Uber's standpoint, it's fine if support get confused and do a bad job.
- azernik 10y agoFrom my read of the article, abuse mitigation seems to have been an early motivation for some components of this feature - in markets where, for example, competitors would threaten Uber drivers with damage against person or vehicle. And then someone got the bright idea of who else they could shadowban...
- h84hgihrgeg 10y agoA Philadelphia agency was caught teaming up with taxi companies to fight Uber http://www.vox.com/2016/1/30/10873372/uber-lyft-taxi-philadelphia http://www.vox.com/2016/1/30/10873372/uber-lyft-taxi-philade...
- wheelerwj 10y agocaught is a bit hyperbolic. Government agencies have every right to work with industry partners to promote, understand, and enforce regulation. This happens all day everyday in industries around the world. Uber isn't somehow exempt from that.