> Slack tries to be clever and hip with its responses, but it is really silly and irritating after awhile. It is easy to be cute and snarky but end up offending

> Slack tries to be clever and hip with its responses, but it is really silly and irritating after awhile. It is easy to be cute and snarky but end up offending people different from your team, like "Hey, dudes!". Sounds like some bros have imbued the product with their culture. I'm a bit torn on using 'personality' in products. MailChimp seems to do it well. Could call it Clippy-syndrome[0]. An annoying anthropomorphism. [0] https://en.wikipedia.org/wiki/Office_Assistant https://en.wikipedia.org/wiki/Office_Assistant