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"engage the user and see if you can get the feature to a common ground" Yes, this is what I'm asking. In direct marketing for example, there are ways that succ
by timg 19y ago
"engage the user and see if you can get the feature to a common ground"
Yes, this is what I'm asking. In direct marketing for example, there are ways that success can be scientifically measured. I am wondering if any of you have used more methodical approaches to improving applications -- or if it's just guess and find out if it worked 2 months from now.
The reason for this is that I just don't always trust users to think deeply enough of the problem for them to know what they want.
- dpapathanasiou 19y agoA great thing to do is invite your target users to try the app/service in your presence. But don't lead them or demo anything; just watch how they start, and what they react to/don't understand. We had a similar experience recently -- http://blog.seeksift.com/2007/03/02/an-epiphany/ http://blog.seeksift.com/2007/03/02/an-epiphany/ -- and it did wonders for our usability.
- tocomment 19y agoSeeksift looks cool. I was a little frusterated though when I clicked on the blog and then couldn't find a way to click back to seeksift easily.
- dpapathanasiou 19y agoThanks; let me know if you use it and what you think: good, bad, or ugly (actually, especially if it's either of the latter two categories, because that's how we improve). Thanks, too, for bringing up the point about the blog; there are probably ways of customizing the header to point to SeekSift.com but I got a little frustrated with Wordpress after I found out you can't change their favicon.