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Ordered a 1U from them. Going on a month now with no delivery date yet and no indications there would be a problem until after we ordered. Not a big deal for u

by bmurphy1976 10y ago

Ordered a 1U from them. Going on a month now with no delivery date yet and no indications there would be a problem until after we ordered. Not a big deal for us, we can wait and ordered it because it was cheap, but consider yourselves warned.

atheist 10y ago
Similar experience - buyer beware in this case. Still have the hots for their hardware, though.
Spien 10y ago
Had pretty much the same experience ordering a laptop. I'm happy with the laptop, but acquiring the laptop was fustrating.
omginternets 10y ago
I had a pretty crappy experience buying from them in 2007. At that time I think they were just getting started, so I chalked it up to "beginner's mistake", but it seems like these problems persist. My data-point, as best I can recall: - ordered a serval laptop - long delays with minimal communication - laptop arrived and motherboard died within a few days After sending it back for repairs and haggling over the warrantee (DHL damaged the case, so they didn't want to pay for the motherboard initially), I got the thing replaced and it ran smoothly for many years. EDIT: to be clear, I was ultimately happy with the device itself -- it finally died in 2013. It's rather the shipping/service/etc that was disappointing, though I've seen much worse.
- organsnyder 10y ago
  I also ordered from them in 2007, but I had a good experience. I was ordering a server (tower form factor), which would be easier than a laptop. IIRC, they were out of the particular CPU I had ordered, so they replaced it with a better one (one of the first dual-core chips) for the same price. That system ran very well, in a musty basement, for a number of years. I recently used the case—an Intel server model—to house a gaming rig.
  - gshulegaard 10y ago
    I also wanted to put out there that I had a good experience ordering a Galago UltraPro from them in circa 2014.
frikk 10y ago
Just wanted to throw in my 2 cents. Ordered my laptop in 2012 and couldn't be happier. Still using it today.
plg 10y ago
Counter-experience - I bought a Wildebeest desktop from them ...5? Yrs ago ... and it's still going strong. Faster than my MBP (2016) in many cases

atheist 10y ago

Similar experience - buyer beware in this case. Still have the hots for their hardware, though.

Spien 10y ago

Had pretty much the same experience ordering a laptop. I'm happy with the laptop, but acquiring the laptop was fustrating.

omginternets 10y ago

I had a pretty crappy experience buying from them in 2007. At that time I think they were just getting started, so I chalked it up to "beginner's mistake", but it seems like these problems persist. My data-point, as best I can recall: - ordered a serval laptop - long delays with minimal communication - laptop arrived and motherboard died within a few days After sending it back for repairs and haggling over the warrantee (DHL damaged the case, so they didn't want to pay for the motherboard initially), I got the thing replaced and it ran smoothly for many years. EDIT: to be clear, I was ultimately happy with the device itself -- it finally died in 2013. It's rather the shipping/service/etc that was disappointing, though I've seen much worse.

organsnyder 10y ago
I also ordered from them in 2007, but I had a good experience. I was ordering a server (tower form factor), which would be easier than a laptop. IIRC, they were out of the particular CPU I had ordered, so they replaced it with a better one (one of the first dual-core chips) for the same price. That system ran very well, in a musty basement, for a number of years. I recently used the case—an Intel server model—to house a gaming rig.
- gshulegaard 10y ago
  I also wanted to put out there that I had a good experience ordering a Galago UltraPro from them in circa 2014.

frikk 10y ago

Just wanted to throw in my 2 cents. Ordered my laptop in 2012 and couldn't be happier. Still using it today.

plg 10y ago

Counter-experience - I bought a Wildebeest desktop from them ...5? Yrs ago ... and it's still going strong. Faster than my MBP (2016) in many cases